Apology for Billing System Change and Identity Re-Verification Sep 9, 2025, 9:57 AM

Dear Valued Customer,

We sincerely apologize for any inconvenience caused as we are upgrading our Billing System and Identity Verification (KYC – Know Your Customer) process. This change is being made to improve security and enhance our service standards.

You are kindly requested to:

Re-Verify Your Identity

Confirm your email

Review Your Billing and Payment Information

Invoices and receipts will be issued in a new format

Any duplicate subscriptions will be flagged by the system

This transition aims to: Strengthen transaction security

Prevent identity fraud

Provide a more convenient and transparent user experience

For assistance, please contact us at:
[service@colo-thai.com] | [+66 84 548 1800]

We apologize once again for any inconvenience and thank you for your continued trust and support.

Sincerely,
[CLT ENTERPRISE BUSINESS CO., LTD.]